FAQ

Your account and your membership came with you to this new website: there is nothing to buy again. On the sign-in page, enter the email address or the username you used before, leave the password empty and press “Email me a sign-in link”. We send you a link and a 6-digit code — no password needed, and you can add one later from your account. If nothing arrives within a few minutes, check your spam folder, or write to us and we will find your account.

A 2-year, single-user membership covering our entire collection of 225 videos: the basic concepts of the ultrasound exam, the normal abdomen with 3D animations, and annotated videos on the normal anatomy and pathologies of the head and neck, the thorax and heart, the abdomen and the musculoskeletal system, plus a section on Point-of-Care Ultrasound (POCUS). The 139 videos that come with the Atlas of Small Animal Ultrasonography are included — many of them updated — and the membership also opens our archive of 40 Time to Play exercises.

86 additional videos were created beyond the Atlas collection: other examples of common pathologies, uncommon ones not yet discussed, 3D animations with voice-over explaining the normal anatomy, and videos on important tools such as Doppler. The membership platform also lets you search the whole database to quickly find videos on a specific topic — pancreatitis, for example.

Yes. To account for the videos already provided with the book, the PREMIUM membership costs US$100 less for readers of the Atlas. Enter the password printed in your book and the discount is applied automatically at checkout — there is nothing to send us. We still love to see how you use the Atlas: send us a picture and it may join our Hall of Fans.

Yes — 50% on all video memberships. After subscribing, send us a message and we will reply asking for a photo of your valid student ID. If you used a discount code when subscribing, the credit is adjusted from the regular price.

By credit card, in US dollars. The card fields on the checkout page come from Stripe itself, so your card details go straight to them and never touch this site.

Yes. When your purchase is processed, the amount is automatically converted to your currency by your bank at the current exchange rate.

Streaming the videos requires high-speed internet or a smartphone data network — ideally a broadband connection. The videos run smoothly on any relatively fast connection.

Yes. All our videos play on iPhone, iPad and any other type of smartphone or tablet.

Streaming adapts to your connection, but some videos can lag if your bandwidth is insufficient. Also check the description of each video: some are annotated without sound, while others — the normal abdomen series, for example — are narrated.

Each membership is valid for 2 years, starting at the time of payment.

Pausing is not possible.

Send us a message. We’ll assess your situation and provide a refund under reasonable circumstances.

Yes — we offer discounts on the purchase of multiple subscriptions for your staff, colleagues or students. Send us a message for any inquiry on that matter.